Knowledge Infusion and IHRIM have had a deep partnership over the last four years (since KI's inception) in delivering a yearly survey of its members to the community. This year we took a bit of a different approach; the approach not only looking at STRATEGY, but more importantly, the ability for organization's to EXECUTE that strategy and where they were seeing success and where they were feeling pain. Well, the results were even more interesting than we thought they might be. A few highlights (lowlights?):
Less than 1/3 of organizations surveyed say they are delivering excellent or above average HR services. Hmmm*
Less than 10% said they believed their employees were satisfied with HR and Talent Management technologies. Hmmm*
Over 60% said they do not have a formal governance process for making HR and Talent Management decisions. Hmmm*
Over 60% said they do not have the necessary budget to communicate, train and drive adoption. Hmmm*
Some good news, 20% said they had an aligned HR technology strategy to the business, up from 12% last year. Yes, 20% is not great, but much better than 12%.*
What does all of this mean? What should you do?
One of the things we continue to work with our clients on is that software today is like a "perpetual beta". You don't just stand it up and move on to the next module. Deployments of software in 2008 and beyond require different skills, different logic and most importantly, different focus on the workforce vs. the HR department to drive success. 2008 will be a good year for talent management software sales and MUST be a turning point as to how organizations actually deploy the software they buy.
Take a read of the press release here and look for more details plus many webinars to help you improve these numbers into the future. Send me a comment if you have specific questions.
Another infusion of knowledge...
