
Knowledge Infusion continues to work with organizations that think they can put new technology on top of old processes; or just tweak their old process a bit and make it work.
News Flash: You are missing a golden opportunity to change Human Capital Management forever!!
The linked article does a great job of talking about the 5 competence areas for process transformation. They include:
Process Orientation
BPM Technology
Change Management
Process Improvement
Subject Matter Expertise
In many of our organizations we work with, we are recommending a Process Ninja who would be responsible for many of the above tasks along with facilitating subject matter expertise.
Stay tuned as the world of Software as a Service, Web Services, Web 2.0 continue to make business process transformation even more important.
You are no longer rolling out technology to a HR department, you are deploying it to a workforce and a community which is a whole new ball game.
Another infusion of knowledge...
Process transformation - perspectives on \"Business Process Management\": The 5 competence-areas for real process transformation