Knowledge Infuser

Change Management and Olympic Basketball Team - What we can learn?

jason.averbook — Mon, 04 Aug 2008 00:54:23 GMT

Knowledge Infusion continues to see amazing growth in our Execute business which consists of many things to help organizations become more successful in their software deployments. One of the areas that is a HUGE focus today is Deployment Excellence(change management).

On this Sunday am, I found an interesting correlation between the Olympic Basketball Team from the US and Deployment Excellence concepts. Four key focuses:

Culture Change
Get Commitment
Practice and Prepare
Celebrate Success

Take a read. Have a great Sunday.

Another infusion of knowledge..

Link to article

Change the name of HR?

jason.averbook — Tue, 18 Mar 2008 03:31:37 GMT

Seth Godin, one of the most popular leaders of the new world when it comes to marketing and branding recently had a post entited "Marketing HR". Seth is also the author of a great book "The Dip" that I highly recommend. Many of the Knowledge Infusion beliefs around engagement and change are detailed in Seth's book. In his post, he makes a number of great points that Knowledge Infusion is asked about and speaks about on a daily basis. A few key points being:

HR departments were created when people ran machines and we tried to limit the number of people needed in an organization. Today's knowledge economy means that HR must be flipped on its head as it is trying to attract and retain more people, not eliminate and optimize people.
Most HR processes were built at least 50 years ago, once again, during the manufacturing economy boom. They certainly aren't still the right processes for today.
What HR measures today has nothing truly to do with the success of the business for the most part. It measures its ability to count and report (which most still struggle to do).
HR has become much more embedded in the lines of business today which is a HUGE accomplishment in itself, but still is seen by many as Human Resources, not an organization driving the future of an enterprise.

Seth's point in his article is "how about renaming HR to Talent?". Seth takes a cynical point meaning that HR (or Talent) would then have to be responsible for this function of talent management, not just talk about it. Hmm.....

Love your thoughts and debate

Another infusion of knowledge...

Link to blog

Art of Repetition - Communication

jason.averbook — Mon, 14 Jan 2008 02:51:27 GMT

The Knowledge Infuser and we at Knowledge Infusion do not infuse our political views into our blogging and this Sunday blog is not meant to do that either, but as I was watching the Barack Obama concession speech the other night in a hotel room, it made me realize even more the power of communication.

One of the amazing things about this speech was what you walk away from it thinking and knowing about what Obama stands for and what he is trying to get across. The art of repetition, something that anyone communicating anything on any given day, I would recommend practicing.

I had the opportunity to watch four vendor demonstrations this week from software providers in the HR and Talent Management space and each of them at various points had a very hard time getting across the true meaning and point of their software. The software that is being built today is better than ever, the positioning and the way it is being presented to enterprise clients is not. It is very "wishy-washy" leaving clients asking for more. The exact quote from a client this week was "Now what, nothing seems right".

Once again, whether you are deploying a new piece of software, making a business case to your executives or presenting the latest and greatest version of your software, please remember the art of repetition and simplicity. Take a listen to the key part of this speech from the link below.

Can we all get better at this and in turn, continue to change the HR space forever.. YES WE CAN

Another infusion of knowledge...

Link to Speech....Art of repetition