Great to see HR and Talent Management getting the attention of the business bloggers and press. The soon to be released Conference Board detailed on the link below will create some renewed spark in the industry on the connection between HR and true business results.
At Knowledge Infusion, our tagline has always been "the other side of the equation", or the true business value that HR through true Human Capital Management practices can bring an organization by creating measure and metrics that truly support the business. We currently have a number of services and initiatives underway that will help organizations continue to prove this claim.
From the blog post:
The human resources folks at Capital One, for example, not only do the all the usual hiring, paperwork and employee performance evaluations, but also have a “workforce analytics function.” Using EBHR they have developed quantitative measures that establish links between touchy-feely HR policies like the executive coaching program and key performance metrics such as “teller attrition, customer satisfaction, and revenues per account at retail branches.”
I especially love the quote at the end of the post.."Is HR possibly the most overlooked means of establishing competitive advantage?" We firmly believe the answer is yes and continue to help HR prove how it can help firmly establish itself in the position of proving this. Strong statement, but love it. YOUR THOUGHTS?
Another infusion of knowledge...
