Interesting post by Vinnie Mirchandani regarding SAP's latest move to kill TomorrowNow. This is a VERY IMPORTANT move to many Knowledge Infusion customers who are either TomorrowNow customers presently or were looking at these models.
Is third party support realisitic for ERP/HR applications?
Do you think it is needed?
What does this mean to Oracle/PeopleSoft/SAP?
Take a read and let us know your thoughts..
Another infusion of knowledge
Jason Averbook
in response to: Jason Averbook
Steve Boese
Strictly looking at Oracle E-business R12, we are seeing so many issues, bugs, and problems that are taking ages to resolve (working with Oracle support), I can't imagine a third party being able to adequately support R12 right now. To me it is sort of a paradox, there are so many problems, only the vendor could possibly try to address them.
Jason Averbook
in response to: Steve Boese
I think Steve every organization is different based on their internal support. While bugs are a reason to stay with the software vendor, some orgs have the ability to deal with that internally. I think there will always be a place for many types of support. Thanks for the comment.
Will post Knowledge Infusion beliefs after a few days of collaborating from others