In a recent research note linked to below, Gartner made an interesting prediction that has caught the eye of the folks at Knowledge Infusion. At KI, we are involved in many software evaluations and selections where price is an issue, not the only issue, but still an issue. The latest research note from Gartner states that seven major things will drive costs down. A few of the biggies include Software as a Service (SaaS) and Service Oriented Architecture (SOA). Some things to note about this and how it will effect the HR and talent management software space
More and more HR organizations are looking to Software as a Service solutions to drive their workforce facing solutions. The problem with this is that few HR organizations or vendors in the space are executing the deployment to acceptable customer service levels. This has to change during 2008 for SaaS solutions to continue to gain traction.
The ERP vendors such as Oracle and SAP are racing to change their software deployment models and architectures; the question remains, will they be able to do it in time.
Vendors such as Workday and Lawson have already invested heavily in the SOA model giving them a huge head start on the future of the core HR and foundation layers.
This topic will continue to gain attention over the next 12 to 18 months as the face of HR software changes forever (again). Stay tuned as the acronyms SaaS and SOA continue to replace the term ERP; and no, this doesn't mean Oracle and SAP are dead; just reinventing themselves.
Another infusion of knowledge...
