As part of the Knowledge Infusion Workforce Intelligence practice, we are continually working with organizations to understand the value of their "greatest asset", their people. As part of this practice, we also try to help organizations understand that creating a business case is much easier and always more successful if we can capture some of these measures.
During the HCM StrategyMap work we conduct, we commonly meet with the CFO to understand their views on human capital and capture their vision as to how to measure the impact of people in the business.
In today's CFO.com online article, a great piece on the measurement of people and the notice of trends that are occuring, in this case in investment banks, to measure people as investments instead of just costs.
"The banks are beginning to introduce a range of metrics, such as
attrition of top-quartile performers...and incorporate them into
business planning, aided by significantly improved HR information
technology"
Lets keep this discussion going. What are you doing in your organization or if you are a vendor or consultant, what are you doing for your customers to help them measure the true value of people?
Another infusion of knowledge...
