A great article from Bank Technology News. The concepts on how Countrywide uses HR strategy and workforce intelligence the article can be applied to all industries and should be passed on to executives to begin building business cases for Workforce Intelligence.
A few highlights:
"The consistency of the information wasn't there," says John Smolarski, evp of data management at Countrywide, who adds that his firm had the ability to drill down into a wide variety of data sources, but it lacked good data integrity. "In the HR department, for example, there was reporting in various tools, so there was no consistent delivery method for human capital." * "With the competition in the banking industry, someone who is skilled at producing lending volume or at tapping target markets is valuable, so you want to keep them. So peer compensation, education and growth becomes important," says Luchsinger, adding the platform can be used as a means to track pay, human capital management, employee longevity and career development
This is just the beginning as 2008 will be the year that workforce intelligence becomes a reality.
Another infusion of knowledge..
