We wanted to take a bit of a different approach to today regarding talent management; your customers as your talent.
This is a great piece of work and something that everyone should think about when creating an enterprise talent management strategy.
Think about the work you are doing related to talent management today. The impacts on HRMS; the impacts on employees; the impacts on the HR administration - and then think about the impact on customers. A cycle would look something like the impact you have on employees, the impact they have on customers and the impact the customers have on your business.
Take a read about CROWDSOURCING and pass around.
Another infusion of knowledge..
Link to Customers as Part of Talent Management Strategy
