HR Technology 2006 gave attendees the opportunity to participate in many sessions, vendor shoot-outs, and the highly attended PeopleSoft customer panel. Over the last 2 weeks, Knowledge Infusion has received numerous questions and comments from press, analysts, vendors, and most importantly PeopleSoft customers on some tough issues brought up during the panel. I wanted to take a moment to clarify some of the most frequently asked questions and emphasize the STRATEGY approach that all PeopleSoft customers should be thinking about as they move forward with their HR Technology initiatives.
It came to my attention after the panel, that there are still clients thinking about leaving PeopleSoft for other HRMS vendors for because Oracle now owns PeopleSoft. I canâ??t see the acceptance of business case to throw out a multi-million dollar world-class HRMS just to implement another. The best way for HR to become strategic is to understand how best to leverage existing investments and move forward with strategic initiatives such as Talent Management. Spend the technology budget you have by making additional investments, not starting over.
Sure, there was some valid concern over the future of the PeopleSoft product line when Oracle initially bought PeopleSoft. Those fears however, have largely been addressed by Oracle. Today, PeopleSoft HRMS customers should feel confident that their investments in PeopleSoft will continue to pay off. Here's why:
â?¢Oracle has announced that not only are they developing PeopleSoft HRMS 9.0 but will continue to develop additional versions of PeopleSoft HRMS and enhance the product line going forward. This is a huge investment by Oracle, and one that shows PeopleSoft customers that they are committed to the HR/HCM space.
â?¢Oracle is demonstrating its commitment to Talent Management with continued investments in PeopleSoft ePerformance, Talent Acquisition Manager, Enterprise Learning Management and in release 9.0 new and existing Talent Management modules in core HR.
â?¢Oracle has announced that they will continue to support the PeopleSoft HRMS application with tax updates, patches and regulatory enhancements into the future. Another huge statement by Oracle that shows commitment to PeopleSoft customers.
â?¢Oracle continues to lead with PeopleSoft Enterprise HRMS in many new sales opportunities; they even showcased PeopleSoft Enterprise at the HR Technology â??shoot outâ?? against SAP (and won).
â?¢Oracle is working with many customers to gather feedback on what customers want to see in the next releases of PeopleSoft HRMS as well as Fusion. This shows that Oracle is continuing to listen and learn from the PeopleSoft customer base; something many were concerned about but shouldnâ??t be going forward.
â?¢Oracle has amazing talent in the organization led by individuals such as Gretchen Alarcon, Tracy Martin, and Carolyn Cozart--all PeopleSoft veterans looking out for the best interest of the client base.
â?¢Oracle continues to listen and put in place new support programs and policies to insure customers are receiving the highest level of support in the marketplace today. There will always be customers unhappy with support from software vendors, such as a few in attendance at the PeopleSoft panel, but from what we see Oracle is providing similar if not better levels of support compared to other software vendors in the HCM space.
So once again, what should PeopleSoft clients be doing other than thinking about re-platforming to another vendor:
1. Enhancing their foundation by using more of the PeopleSoft product line they already own - most clients only use 20-30% of the functionality.
2. Continue to invest in products to drive Human Capital/Talent Management results such as performance management, learning management and e-enable their HR foundation using the PeopleSoft direct access (self-service) applications.
3. Continue to INTEGRATE and use the PeopleSoft foundation to leverage web services and eliminate manual, legacy interfaces.
4. Deliver meaningful metrics and information through the PeopleSoft reporting tools to employees and managers enabling them to make better decisions in the workplace.
What organizations shouldnâ??t be doing is leaving one HRMS vendor for another, tossing years of work, experience and training away - starting from scratch, with little business value to show for it. At some point in the future, a change might make sense if an organization is truly going to consolidate on one enterprise solution such as Oracle EBS or SAP. Or perhaps, in the future, a wholesale change might make sense if new disruptive technologies and applications such as those being created by Workday based on SOA sweep the ERP landscape as client-server did to mainframes. But today, there is no reason to believe that Oracle is not going to continue to be a leader in the HR/HCM space for years to come based on their continued efforts and focus to serve a broad, diverse customer base.
STRATEGY ! Focus on what will allow HR to drive business results into the future, not the underlying technology. Deliver new programs that show the value that HR can bring to the enterprise and finally, focus on how to leverage your existing investment to drive a new level of result to your organization.