As many of you know, Knowledge Infusion has partnered Jive Software as the technology platform provider for the Center of Excellence. One of the questions we get frequently from our clients is to explain our security measures in the Center of Excellence. Instead of providing a full-blown explanation I thought instead I would share the infrastructure behind the scenes.
Jive Software
Jive Software is a leader in social software. They have over 2,000 customers using their solutions and have proven
experience with many leading Fortune 500 companies. The Center of Excellence is built on top of the Clearspace Community 2.0 version (we typically run fairly consistent with the latest version release). Jive puts alot of rigor within the security features of their products. Please visit the community architecture, security features, and security enhancements in 2.0 on their site for additional security information.
Rackspace
The other key component of our infrastructure is our hosting provider, Rackspace. Rackspace is a 20-year old recognized leader in the hosting market. The company delivers enterprise-level managed services to businesses of all sizes and kinds around the world with over 14,000 customers in eight data centers worldwide.
Rackspace security services include:
Proactive Critical Patching
Managed Firewalls
Optional Security Audits
Managed VPN access
Dedicated Network Based IDS
DDos Mitigation
Rackwatch Port Monitoring Service
Automated Server Patching via Distributed Red Hat Satellite Server
More information on Rackspace and their infrastructure and security services can be found at their website.
Lastly, Knowledge Infusion provisions the site with the strictest levels of security settings. All client-specific areas are permission-controlled as "Private" ensuring highly sensitive information and members are carefully selected. Administrators must add each user directly using the admin console and other users, whether anonymous or registered, will be unable to view or create content.
For additional questions please contact our coe@knowledgeinfusion.com.
