HR Tech Central

Category Archive: Customer Experience

A New Partnership to Change the Way People Work

Posted by Jason Averbook Nov 1, 2012

Today, I am thrilled that as an organization and an industry we are taking a tremendous step forward… read more.

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Posted in Customer Experience, HR Executive, HR Technology Strategy, Talent Management, Talent Management Innovation, Trends | No Comments »

The One Sentence Test – Is Social Collaboration Working?

Posted by Jason Averbook Jan 9, 2012

I read an interesting post from Liz Straus where she talks about the history and evolution of social media. What I found interesting was her take on the future of social media when used by companies. “Social media doesn’t grow a business. … Continue reading →

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Posted in Culture, Customer Experience, HR Technology Strategy, User Experience | No Comments »

HR & The Customer Experience

Posted by Jason Averbook Jun 10, 2011

I know what you’re thinking – you read the title, and you think I’m going to talk about how HR needs to think about end users and deliver a better customer experience when deploying HR technology.  Well, I’m not.  I … Continue reading →

Posted in Customer Experience, HR Executive, Talent Management Innovation, Trends, Uncategorized | 1 Comment »